PAYING MONTHLY FEES (BY MONTHLY AUTOPAY)
When you attend for your free first class, you will be given a letter explaining how to set up an online parent account to pay for tuition fees. Once you are set up, the monthly class fee will AUTOMATICALLY charge your card on the 1st of each month.
This is called a monthly subscription.
Please ensure you read our terms and conditions and cancellation policy carefully BEFORE you sign up.
Signing up means you are agreeing to our terms and conditions including our cancellation policy.
HOW ARE PAYMENTS CALCULATED ?
AUGUST 2023 (SHORT MONTH)
The cost of 2 weeks classes in August will be charged to your card on 1/8/23
After this payment, there are 40 classes from September 1st to the last class in June (season 23/24 ). The total annual cost of the 40 classes is divided into 10 instalments and your card is charged on the 1st of every month.
See website log in page for all class dates from August 23-June 24
HOW DO WE CHARGE?
We charge your card for the cost of 4 classes on 1st of each month.
When you sign up you are agreeing to pay for all the classes that have still to run until the end of June 2024.
However, if you sign up, for example, on 1st January, there are only 6 more payments (24 classes) left until the end of June so that is all you are liable to pay for.
Payments can take up to 5 days to show on your bank account so check your pending transactions on the 1st to see the payment has come off. You will also get an email receipt for the payment each month.
Holidays: There is no charge for when we are closed. We only charge for when classes are on.
Pupil Absence: Class fees are charged irrespective of absence but you can book a make up class at another venue, depending on availability (contact us for this)
CANCELLATION POLICY/LEAVE ON GOOD TERMS
If you want to leave before the end of June 2024, YOU MUST GIVE 4 WEEKS NOTICE and PAY IN FULL TO THE END OF THE NOTICE PERIOD (EVEN IF YOU CHOOSE NOT TO ATTEND DURING THE NOTICE PERIOD)
Failure to do this will result in any sums owed to the School being passed to a debt collection agency.
We accept written cancellations via the parent portal only. To a access this, log in to your account, and email is via the CONTACT US button. No other method is accepted. This ensures there is a record of the cancellation should a dispute arise.
IT IS THE PARENT/GUARDIAN’S RESPONSIBILITY TO CANCEL.
NO REFUNDS IF YOU DROP OUT THEN REALISE YOU HAVEN’T CANCELLED YOUR PLACE BY EMAIL.
RE-BOOKING FOR NEXT YEAR:
Upon completion and full payment of Season 22/23, Parents wishing to continue with the Season 23/24 must RE-BOOK for the new season with Dance UK. You will be invited to re-book online for this in July 2023.
WEEKLY CLASS PROCEDURE: A register will be taken at the start of the class each week. If fees have not been paid, admission will be refused.
Late Fee Charge: £20 (this is automatically applied to customers who fail to pay on the 1st of the month)
After a 3rd late fee, the place is withdrawn with immediate effect.
In case of financial difficulty, the Parent should contact the Office. All matters will be considered in confidence and the director’s decision is final.
ABSENCE: tuition fees for places at Dance UK are payable irrespective of attendance. We are unable to refund you for any missed classes or make deductions if you are going to be off in the month ahead.
DROPPING OUT : if you drop out without giving 4 WEEKS notice and then wish to rejoin the School at any time in the future, if a place is available, a re- joining fee of £50 will be payable on the first class plus the weekly class fee. It may also not be possible to place you in the class you dropped out of.
PLEASE NOTE, EXAM REPORTS, CERTIFICATES AND MEDALS ARE THE PROPERTY OF DANCE UK AND WILL NOT BE RELEASED IF THERE IS AN OUTSTANDING BALANCE OWED TO DANCE UK FOR THE EXAM FEE, TUITION FEES, 4 WEEKS NOTICE FEES OR ANY OTHER MONIES OWED TO US.
FOR PUPILS WHO LEAVE DANCE UK AT THEIR EXAM AND HAVE GIVEN 4 WEEKS NOTICE TO THE OFFICE, ARRANGEMENTS WILL BE MADE FOR COLLECTION at the class. Certificates and medals cannot be posted out due to the potential of loss /damage.
Increase of Fees: Fees may increase annually due to the increase of overheads. Tuition Fees will also increase as your child progresses to a higher Grade/Exam level/class.
Making Changes: Dance UK reserve the right at any time in the season to alter dates , timetables, venues, teachers, prices and systems as necessary. You will always be notified in advance of any changes which may affect you.
DANCE UK OFFICE
The Hub at Pacfic Quay